Blog
This large regional bank rolled out LemonadeLXP to engage and educate frontline staff on their digital products. The training was so successful that other business units are now using LemonadeLXP for their unique training needs.
To drive your organization’s digital transformation journey, you need to both activate your frontline staff, and engage your customers.
Employees must be advocates for your technology, to the level of becoming digital ambassadors. But turning your team into true digital ambassadors requires a holistic learning system.
The difference between success and failure in any digital implementation comes down to three main factors, and they are all centered around the human element.
Technology walkthroughs are powerful digital adoption tools that get both your staff and your customers to use your tech.
Before you hit that figurative launch button, you need to develop some onboarding tools for both staff and customers. And that (should) mean investing in technology walkthroughs.
You know you need interactive technology walkthroughs of your digital banking products and services on your website. But should you build them yourself? Hire a company to build them? Find a tool? We’ll break down the pros and cons of each option in this article.
